Grand velas riviera maya1/9/2023 ![]() Again, we cannot say enough how much we enjoyed this amazing trip and all of the marvelous staff who worked so hard to make our stay fantastic and relaxing. However, it was an easy stroll to go to that smaller pool (also with an ocean view). Although we were traveling as a couple without our kids this trip, the Ambassador pool is so large that we didn’t feel we needed to escape to the adults-only section. I noticed the team doesn’t use loud equipment on property so there were never disturbing sounds. It wasn’t crowded at all, and the resort was very quiet. The restaurant staff was so proud of the food and took special care to make it a special treat to dine there! We came at the end of October during what’s considered slow season. All have different themes and cuisine styles, and all were very good in their own right. For dinner, we tried Cocina de Autor, Piaf, Lucca and Sen Lin. I especially loved the fresh juices and cappuccinos. There was regular variety each day and no shortage of delicious options. They even suggested lunch options pool-side before we even realized we were hungry! Eduardo, Juan, and Beatriz in particular were fantastic!! At the restaurants, we LOVED the Azul buffet for breakfast. They paid attention to us having wet towels and brought fresh ones. At the pool or beach, we were so impressed how the attendants anticipated every possible need and frequently made suggestions for us on drinks or food! They noticed if the sun angle changed and quickly moved umbrellas without us even having to ask. ![]() In the evenings, the turndown service was a special treat to come back to. We had a last-minute dinner change one evening and within a couple minutes she quickly worked out reservations and got us food quickly after a busy exploring day! Each day our room was perfectly made up and straightened, with freshened amenities and cleaning. Our personal concierge, Pamela, chatted with us regularly through WhatsApp and was available for any questions during the stay. The groundskeepers, activity folks, pool attendants, waiters - everyone loved being there and helping to make the stay unforgettable. The staff clearly takes pride in the property and went above and beyond to make our stay perfect. The bed was comfortable, the suite was very spacious, luxurious, and VERY clean (not a single speck of dust or dirt). We stayed in Ambassador ambience, in a third floor king suite, with a perfect view of the ocean. Wow!! Our stay at Grand Velas was superb and the service was outstanding…even better than the amazing views. Hotels near Centro Universitario de Valladolid.Hotels near Rosewood Spa at Rosewood Mayakoba.Hotels near Wayak Spa at Viceroy Riviera Maya.Hotels near Vassa Spa at Azul Beach Reosrt The Fives.Hotels with Smoking Rooms in Playa del Carmen.All Inclusive Resorts in Playa del Carmen.All Inclusive Hotels in Playa del Carmen.Adults Only and Adult Friendly Resorts in Playa del Carmen.Cheap Accommodations in Playa del Carmen.Pet Friendly Hotels in Playa del Carmen.Barcelo Hotels & Resorts in Playa del Carmen.RIU Hotels & Resorts in Playa del Carmen.Iberostar Hotels & Resorts in Playa del Carmen.
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